FAQs


How long have you been established ?

We have been established for nine years and operated from our shop in Cockermouth for the whole of this period.

What payment methods do you accept ?

We only accept cash, debit and credit cards, or BACS transfers.

Do you repair mobile phones and tablets ?

We repair screens on the Apple 5, 5C and 5S phones and repair software problems on mobile phones and tablets.

Do you provide insurance reports ?

Yes, we provide diagnostics and written reports for insurance claims, though you should check your insurance policy first so that you are aware of your policy excess, and are also aware that your premiums may increase if you make a claim on your insurance.

Do you repair printers ?

As a general rule, no. Ink jet printers are relatively cheap these days and therefore not worth repairing. However we will clean printer heads and remove paper jams. For the more expensive laser printers we can replace fuser units etc.

Do you offer credit terms ?

We do not offer credit terms to private individuals. All goods and services must be paid for in full before the goods are released to you. For businesses we may be able to offer 30 day credit terms subject us carrying out credit checks.